Terms of Service

1. Agreement to Terms

By accessing or using the website and services of Sanad Agency, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services or platform.

2. Description of Services

Sanad Agency provides international educational consulting, university admission guidance, scholarship application assistance, and student visa support services for individuals seeking to study in China.

3. User Responsibilities & Data Accuracy

When applying through our platform, you agree to:

• Provide accurate, current, and complete academic and personal documentation.
• Ensure that all transcripts, passports, and certificates submitted are genuine and legally valid.
• Acknowledge that university admission decisions and visa approvals are ultimately determined by respective institutions and government authorities, not Sanad Agency directly.

4. Payments, Fees, and Refund Policy

All service fees, registration charges, and consultation costs must be paid securely through our approved payment gateway partners, including Stripe.

• University Application Fees: Generally non-refundable once the application has been officially submitted and processed by the target university's admissions committee.
• Service Packages: Refund eligibility for agency service packages is evaluated on a case-by-case basis before official document processing begins.

5. Intellectual Property Rights

All content, designs, text, graphics, logos, and software code on this website are the intellectual property of Sanad Agency and are protected under international copyright laws. Unauthorized use or reproduction is strictly prohibited.

6. Limitation of Liability

Sanad Agency shall not be held liable for any indirect, incidental, or consequential damages arising from changes in international travel policies, visa rejections by embassies, or university policy updates beyond our reasonable control.

7. Changes to Terms

We reserve the right to modify or replace these Terms at any time. It is your responsibility to check this page periodically for updates.

8. Contact Information

If you have any questions about these Terms, please reach out to our team at:

• Email: contact@sanadok.com / legal@sanadok.com
• Global Support Line: +86 10 0000 0000 / +212 708 080 306