Privacy Policy

1. Introduction

Welcome to Sanad Agency ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our international student admission and consultation services.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering for our services, expressing interest in studying in China, or contacting us. This information may include:

• Personal Identification Data: Full name, email address, phone number, and WhatsApp contact details.
• Academic Information: Educational transcripts, diplomas, and study program preferences.
• Payment Details: Financial and transaction data processed securely through our certified payment gateways (such as Stripe). We do not store raw credit card details on our servers.

3. How We Use Your Information

We use the information we collect to operate, maintain, and provide you with the features and services of Sanad Agency, including:

• Processing your university admissions, scholarship applications, and visa documentation.
• Communicating with you regarding updates, application statuses, and consultation bookings.
• Processing secure payments and managing billing operations via Stripe.
• Improving our website functionality and user experience.

4. Data Security & Third-Party Payments (Stripe)

We implement robust administrative, technical, and physical security measures designed to protect your personal information. All online transactions are securely encrypted and processed directly by our payment processor partner, Stripe, ensuring full compliance with international security and PCI-DSS standards.

5. Sharing of Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your information strictly with:

• Partner Universities: Accredited educational institutions in China solely for the purpose of securing your admission letter and student visa support documents.
• Payment Processors: Stripe, for secure transaction execution.
• Legal Authorities: When required by applicable law or to protect our legal rights.

6. Your Rights

You have the right to access, update, or request the deletion of your personal data at any time by contacting our support team. We will respond to your request promptly in accordance with data protection laws.

7. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy, please contact us at:

• Email: contact@sanadok.com / admissions@sanadok.com
• Global Support Line: +86 10 0000 0000 / +212 708 080 306